Last Updated: December 27, 2024
1. Information We Collect
When you place an order through alscarryout.com, we collect the following information:
- Contact Information: Name and phone number
- Order Details: Items ordered, customizations, special instructions
- Payment Information: Processed securely through Stripe (we do not store your card details)
- Technical Data: IP address, browser type, device information for security purposes
2. How We Use Your Information
We use your information to:
- Process and fulfill your food orders
- Contact you regarding your order (pickup notifications, delays, etc.)
- Send order confirmation via email (if email collection is enabled)
- Improve our services and website functionality
- Prevent fraud and maintain security
3. Information Sharing
We do not sell or rent your personal information. We may share your data with:
- Payment Processors: Stripe processes payments securely on our behalf
- Service Providers: Volo Systems AI (order management), Make.com (workflow automation)
- Legal Requirements: If required by law or to protect our rights
4. Data Storage & Security
Storage Duration: Order data is retained for 90 days for operational purposes, then archived for accounting records.
Security Measures: We use industry-standard security measures including SSL encryption, secure servers, and PCI-compliant payment processing.
Data Location: Your data is stored on secure cloud servers in the United States.
5. Cookies & Tracking
We use localStorage in your browser to:
- Save your cart contents between sessions
- Remember your preferences for a better user experience
You can clear this data anytime by clearing your browser's local storage or cache.
6. Third-Party Services
Our website uses the following third-party services:
- Stripe: Payment processing (Stripe Privacy Policy)
- Tailwind CDN: Website styling (no personal data collected)
- Netlify: Website hosting (Netlify Privacy Policy)
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications (if applicable)
To exercise these rights, contact us at (202) 543-7662.
8. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or concerns, contact us at:
Phone: (202) 543-7662
Address: 1003 8th St. SE, Washington, DC 20003
Email: privacy@alscarryout.com (if applicable)